.Success Story

DMS.

-Document Management System

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Success Stories

DMS

Introduction.

When S-Company approached us, they explained that their current systems, which performed well during their first year, are now outdated and can’t support their future business needs.
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S-Company, a medical service billing business, aims to handle billing processes so medical providers can focus on delivering medical care.
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This company was not just looking for a solution, but also a partner to address their employees’ concerns. They chose 2am.tech, for our custom software creation, technical advice, brainstorming, feasibility studies, and tech support.

A Tailor-Made DMS.

S-company knew the importance of automation for efficiency and had used packaged software since their startup days. However, as their representative specified:

“We needed software that would support the new, refined processes of a more mature, dynamic business.”

As he further elaborated:

“Employees were now receiving thousands of documents daily - checks, reports, correspondence, invoices - and using a system that was intended for a substantially lower volume of work.”

To top it off, their no longer adequate software license cost thousands annually. Research showed that an enterprise document management system with HIPAA compliance was financially out of reach. They needed a partner with extensive experience to design and implement a tailor-made software to cover their needs.

We quickly understood their challenges. As they noted:

”Mailroom employees were scanning all of these documents and indexing resulting digital files while moving them to various folders.”

‍We conducted several joint discovery sessions with S-company’s business users and technical team, using an agile development methodology. Within months, we delivered a cloud-based, configurable system requiring minimal retraining and administration.
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Our DMS handles petabytes of data, allowing employees to find documents in seconds. It provides role-based access, specific to each user. Additionally, the DMS system enabled:

Batch scanning

Batch file uploading

Document annotation

Leaving notes for specific documents

Document/page manipulation through rotation and scaling

Mounting shared drives as import sources for documents

Allowing document import through the website

Conclusion.

Partnering with S-Company was a pleasure. They understood automation, and we successfully overcame their challenges together. Transforming manual processes into quick, accurate, configurable automated processes helped speed up productivity and reduce human error. Tailor-made software proves to be a smart investment, eliminating costly licenses for a software that only partially covers the business needs.

“It is amazing that we got ROI in two and a half years even though the expectancy was three years!”

We delivered an MVP (minimum viable product) within three months, and launched the cloud-based HIPAA compliant project within six months, migrating existing documents while maintaining indexing.

“Having in mind that our software was available within months of our initial request, we were amazed by its functionality and design.”

Today, DMS integrates with S-Company’s other software environments and evolves with their organization with our full support.

Want to learn how we migrated all documents and data to a tailor-made DMS? Check out our case study!

Download Our Case Study

DMS.

Introduction.

A Tailor-Made DMS.

Conclusion.

ReinventYour Business!

Reinvent
Your Business!